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Shipping Policy

A legal disclaimer

Breaux Co makes every effort to process and ship orders in a timely manner. However, shipping and delivery dates are estimates only and are not guaranteed.

By placing an order with Breaux Co, you acknowledge and agree that:

  • Production and shipping times may vary due to order volume, holidays, weather conditions, carrier delays, or other circumstances beyond our control.

  • Breaux Co is not responsible for delays caused by shipping carriers once an order has been transferred to the carrier.

  • Customers are responsible for providing accurate shipping information at checkout.

  • Breaux Co is not responsible for packages delivered to an incorrect address provided by the customer.

  • Ownership and risk of loss transfer to the customer once an order has been accepted by the shipping carrier.

  • Breaux Co reserves the right to modify shipping methods, processing times, and shipping policies at any time without notice.

By placing an order through this website, you agree to the terms outlined in this Shipping Policy.

Shipping Policy - the basics

Order Processing

Most Breaux Co products are made to order.

Orders are typically processed within 3–7 business days after payment has been received and verified.

Processing times may increase during:

  • Holidays

  • Sales events

  • Product launches

  • High-volume order periods

Shipping Timeframes

After an order has been processed, shipping typically takes:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: Based on carrier availability and selected shipping option

Delivery estimates are not guaranteed and may vary depending on destination and carrier performance.

Shipping Rates

Shipping charges are calculated at checkout based on:

  • Package weight

  • Package size

  • Shipping destination

  • Selected shipping method

Any applicable shipping fees will be displayed before completing your purchase.

Order Tracking

Once an order ships, customers will receive tracking information when available.

Tracking updates are provided directly by the shipping carrier and may take time to appear after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered:

  • Breaux Co cannot guarantee order recovery.

  • Additional shipping charges may apply if the package must be reshipped.

  • Refunds will not be issued for orders delivered to the address provided during checkout.

Lost, Stolen, or Delayed Packages

Breaux Co is not responsible for:

  • Lost packages marked as delivered by the carrier.

  • Stolen packages after delivery.

  • Carrier delays due to weather, holidays, labor shortages, or other circumstances beyond our control.

Customers experiencing delivery issues should contact the shipping carrier directly. Breaux Co will assist when possible in locating a package or filing a carrier claim.

Damaged Shipments

If your order arrives damaged, please contact Breaux Co within 7 days of delivery.

Please provide:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging

Claims submitted after 7 days may not qualify for replacement or refund consideration.

International Shipping

If international shipping is offered, customers are responsible for any:

  • Customs fees

  • Import duties

  • Taxes

  • Additional government charges

Breaux Co is not responsible for delays caused by customs processing.

Policy Updates

Breaux Co reserves the right to modify this Shipping Policy at any time.

Any updates will be posted on this website and apply to future orders.

Contact Information

Questions regarding shipping or order delivery may be submitted through the contact information provided on this website.

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